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Wednesday, 15 February 2012

Blow at the Four Seasons Hotel Dublin

Today SalonAddict visited Blow at the Four Seasons Hotel Dublin where we had a good chat with Noelle, the owner.  Parking is available at the hotel but it is also very accessible by Dart and Bus.
To get to the salon you enter the main entrance of the Four Seasons Hotel and turn left at reception.  Walk to the end of the hall and take a left to the lifts.  The salon is on the floor marked “spa,” it is the first door you arrive at as you exit the lift.  The salon is very new and stylish and fits comfortably in the luxurious surroundings of the hotel.
How long have you been in business?
Blow has been in the Four Seasons for two years but Blow as a company has been in existence for 10 years.
How do you believe your salon is different from other salons?
We are completely customer focussed.  We understand the demands of the modern customer which is why we open 364 days a year.  We close for Christmas Day!
Also, we have no trainee staff,  all our staff are fully qualified and have plenty of experience.
Have you had any celebrity customers?
There are too many to mention them all!  Shakira and the late Whitney Houston are two that spring to mind.
How would you describe your salon?
Welcoming, Efficient, Competitively Priced!
What is the strangest/funniest customer experience you have had?
We once had a customer ring to book a Blow Dry.  They asked how long it would take.
We replied that it would depend on the length of their hair.  We wash the customer’s hair before hand and the length of time it takes depends on how long their hair is.
They sounded confused and said they had never had it washed before getting one done before which confused us a little.  They then added that they couldn’t understand that the hair length should matter.
This confused us even more until the customer asked; did I ask to book a blow dry because I meant to ask about a Brazilian waxing?
That took care of all the confusion

What is your top hair care tip?
To keep your hair in top condition you should get it trimmed every 6 weeks!
What is the most popular service at the moment?

12 week blow dries are incredibly popular - Click Here to Book 12 week Blow Dry

What credit card do you accept?
We accept all major credit cards
Have you ever won any awards?
Salon of the year, not once but twice!
What tea/coffee do you serve?
Freshly brewed coffee and a range of teas
What magazines do you get for your customers? 
Current issues of over 20 magazines are available with Hello and Vogue available.

What products do you use/sell in the salon?  
We use Wella for all the colours and shampoos as well as stocking GHDs and the Wella range for customer purchases.
Do you have Wi-Fi for customers? We do of course
We were in no rush to leave the salon or the hotel.  We even treated ourselves to some afternoon tea which was a great way to round off our trip (

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